Rapid Antigen Test is carried out every day from 06.00 – 18.00 WIB. Prospective passengers are expected to be present for an antigen test no later than 2 (two) hours before departure. The cost of the Rapid Antigen Test is Rp. 200,000.00/person. GeNose C-19 checking is carried out every day but requires advance online registration. A more complete procedure can be found in the GeNose C-19 Test Guidelines. The GeNose C-19 Test costs Rp. 40,000.00/person.
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Immediately contact the Airport Customer Service by reporting the details of the item, time, and estimated location of a lost item. For lost baggage, contact the Lost and Found section of the respective airline.
Currently, during the Covid-19 pandemic, each prospective passenger using air transportation is required to provide a Covid-19 free certificate and several airlines enforce social distancing regulations on board their planes by limiting capacity to 70%.
There are several efforts in place to minimize the impact of COVID-19 in the Hang Nadim airport area as follows:
- installation of hand sanitizers in passenger terminals and offices
- document completeness check for all prospective passengers
- installation of thermoscan body temperature scanners at domestic and international arrival doors
- precautions for spraying disinfectants in passenger terminals and other public facilities
- implementation of the Work From Home (WFH) policy in rotation for employees of the Hang Nadim Airport
- equipping officers with personal protective equipment such as gloves, masks, and face shields
- providing vitamin supplements to all Airport employees
- health checks for officers who come into direct contact with prospective passengers.
Bandara Hang Nadim menyediakan beberapa titik smooking area, jalur kursi roda, serta ruang menyusui.
Each airline applies different price standards regarding excess baggage. Please call or visit the respective airline’s website to find out the costs involved.
The following numbers can be used to contact airlines operating at Hang Nadim Airport.
- Batik Air: (0770) xxxxx
- Citilink: (0770) xxxxx
- Garuda Indonesia: (0770) xxxxx
- Lion Air: (0770) xxxxx
- Malindo Air: (0770) xxxxx
- NAM Air: (0770) xxxxx
- Sriwijaya Air: (0770) xxxxx
- Susi Air: (0770) xxxxx
- Wings Air: (0770) xxxxx