FAQ

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Rapid Antigen Test is carried out every day from 06.00 – 18.00 WIB. Prospective passengers are expected to be present for an antigen test no later than 2 (two) hours before departure. The cost of the Rapid Antigen Test is Rp. 200,000.00/person. GeNose C-19 checking is carried out every day but requires advance online registration. A more complete procedure can be found in the GeNose C-19 Test Guidelines. The GeNose C-19 Test costs Rp. 40,000.00/person.


Currently, during the Covid-19 pandemic, each prospective passenger using air transportation is required to provide a Covid-19 free certificate and several airlines enforce social distancing regulations on board their planes by limiting capacity to 70%.


There are several efforts in place to minimize the impact of COVID-19 in the Hang Nadim airport area as follows:

  • installation of hand sanitizers in passenger terminals and offices
  • document completeness check for all prospective passengers
  • installation of thermoscan body temperature scanners at domestic and international arrival doors
  • precautions for spraying disinfectants in passenger terminals and other public facilities
  • implementation of the Work From Home (WFH) policy in rotation for employees of the Hang Nadim Airport
  • equipping officers with personal protective equipment such as gloves, masks, and face shields
  • providing vitamin supplements to all Airport employees
  • health checks for officers who come into direct contact with prospective passengers.

The following numbers can be used to contact airlines operating at Hang Nadim Airport.

  • Batik Air: (0770) xxxxx
  • Citilink: (0770) xxxxx
  • Garuda Indonesia: (0770) xxxxx
  • Lion Air: (0770) xxxxx
  • Malindo Air: (0770) xxxxx
  • NAM Air: (0770) xxxxx
  • Sriwijaya Air: (0770) xxxxx
  • Susi Air: (0770) xxxxx
  • Wings Air: (0770) xxxxx